There are many benefits both to your customers and you if you are in any kind of service business:
Benefits For You:
1. Improve customer retention
2. Communicate better with customers
3. Generate insights by analyzing interactions
4. New revenue via up-selling, subscription, advertising
5. Reduce customer service costs by automation
6. Reducing cost of operations by automation of processes
For Your Customers:
1. Checking status of services in progress
2. Request new services
3. Get customer service
4. Bill payments
5. Ease of access e.g. mobility, 24x7, better user experience
Did you know that your customers are more inclined to use an app as opposed to going to your website to interact with you?
ZENeSYS along with our partners Maverick Software have developed many such apps for our clients that are disrupting the old business models.
What is your app strategy?
Feel free to get in touch with us
To get in touch: Please fill in this form and we will get back to you as soon as we can.
Become a ZENeSYS Partner: ZENeSYS Consulting invites alliances with partners to provide a richer service integration solution for the end customer by combining their customer knowledge and ZENATICS. Either call us on 781-325-1774 or just leave a message through contact form. We look forward to speaking with you.
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